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Install & Service

We install and service products from Joule, Samsung, Stiebel Eltron, IVT, and Dimplex Renewables. We are service specialists on these products with an excellent technical back up and the correct software to ensure running costs are kept to a minimum.


Upon servicing of your heat pump, we will issue you with an engineers report or data sheet to confirm the overall health of your heat pump and heating system.


This data sheet will be vital as proof of service should an issue occur with your heat pump during the warranty period, as the warranty is only valid if serviced annually by an approved specialist service company such as Smart Heating.


After a heat pump service with us we make the heat pumps service sheet readily available to the manufacturer should any rare issue occur. This allows the manufacturer to determine whether it is from lack of service or a genuine warranty issue. Again they will need to see proof of service history.


Smart Heating aim to offer peace of mind to our customers by providing specialist technical knowledge and excellent customer support.

Air to Water Heat Pumps

  • Air to Water heat pumps have become the most popular form of heating in the country in the last 10 years due to the increased development in this technology along with much lower heat loss from homes.

  • These machines are very efficient and use the vapour compression thermodynamic cycle, similar to a fridge, to absorb heat from the outside air and transfer it into the heating and hot water system.

  • Even on the coldest of days (-15 C) there is heat available for radiators, floor heating or even a mixture of both.

  • ​We have a wide range of solutions specially tailored for the Irish market and neat packaged solutions with matched indoor modules or ’Joule smart plumb cylinders’.

  • Domestic sizes range from a 5 KW heat pump for a 3 bed semi detached house to a 16 KW unit for larger domestic homes.  They can also be used large scale applications with the correct design.

  • We install and service air to water heat pumps from Joule, Samsung, Stiebel Eltron, Dimplex Renewables and IVT.

  • We are service specialists on these products and they must be serviced annually.

Ground Source Heat Pumps

  • Ground Source Heat Pumps provide even lower running costs no matter what the weather does.

  • These heat pumps take heat from continuous loops of plastic pipe (containing an antifreeze mixture) buried in a garden as a ‘collector’ array, or from deep boreholes which would not be as common although it is the most efficient.

  • The collector may also be placed in a lake or river too and we have completed many of these projects.

  • This technology is popular for new builds on a large site and offers the lowest possible running costs even in the most extreme weather. We recommend these systems for any project requiring 16KW or more.

  • ​All of our ground source heat pumps are extremely quiet and are ideally fitted indoors in a utility room.

  • The unit has a very attractive appearance with a cylinder built in, and basically just looks like another fridge in your utility room or hallway etc.

  • We install and service ground source heat pumps from IVT and are service specialists for these products. Again they must be serviced annually.

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